So just 5 days ago, when I tried to make an appointment and the gentleman to whom I spoke to was going to book it there was a conflict with my schedule, so I told him I would call back once I rearranged things. So I called today to make an appointment and a lady picked up the phone and asked me if I had been there before which I told her no, then she proceeded to ask me how did I hear about them and I told them through groupon, and immediately after she proceeded to say that they are not taking new clients. But before I told you about groupon it seemed like I was going to have my appointment booked.l I don't know what business can afford to say they are not taking new clients (especially one that was closed for months due to the pandemic). Completely unprofessional- and if you didn't want clients from groupon, you should have never advertised there. Just pathetic. For that alone, I will not recommend anyone to this business. Clearly they do not need any new business anyways since they are not accepting any new clients.
My experience today was HORRIBLE, my “nail tech” seemed like this was her first go around. I had to keep showing and telling her what needed to be done. To make matters worse; she didn’t even clean the bottom of my feet. She claims some customers don’t like it. I’m not those customers, to my knowledge that’s part of the pedicure process. THEY SUCK and should be shut down!!! Waste of my gas and time! RIDICULOUS!!! Wish I could give NO STARS!